× Our work Why it's free Our clients About us Our calculators Our tips & tricks Our rates Application Contact us Alert Career

Cookie Policy

Mortgage Planner/Planiprêt (“Planiprêt”, “we”, “us” or “our”) considers it essential to inform you in a clear and transparent manner about the use of cookies, as well as similar technologies such as pixels, tags, and beacons (collectively, the “Cookies”), prior to your navigation on the https://www.planipret.com/ website and its associated client Access Portal( “Website”). This policy describes the information that Planiprêt may collect and the use will be made of it. PLANIPRÊT will not collect information that identifies you by name, directly or indirectly, unless you have voluntarily disclosed that information by completing the appropriate forms.

1. What is a cookie?

A cookie is a collection of data stored on the hard disk of your terminal (computer, tablet, mobile phone) via your browser when you visit an online service. Cookies are widely used by websites. They allow sites to function as intended, improve the browsing experience and provide certain information, notably audience measurement, to the site owners.

Cookies do not cause any damage to the terminal, but make it easier, for example, to remember previous preferences, auto-fill certain fields, and adapt the site’s content to its visitors. This data helps improve the site’s ergonomics and services according to your interests.

2. What types of cookies do we use and how do we use them?

The information collected via cookies helps us analyze how the Website is used and offer users a better experience when they visit. We retain cookies only as long as is necessary to achieve the relevant objectives as defined in this Cookie Policy, notably for marketing and statistical purposes.

In general, we use first and third party cookies and persistent cookies. The cookies we use are called “first-party cookies” and the cookies used by our partners and service providers are called “third-party cookies.”

Session cookies are temporary cookies that remain on your device until you close your web browser. Many session cookies are essential to the proper functioning of our Website, because they are used to enable you to navigate our Website and use its features.

Persistent cookies remain on your device for a set duration after you close your browser or until you delete them manually (in the first case, the duration of the cookie depends on the duration or “lifetime” of the specific cookie and your browser settings). Persistent cookies help us recognize you as an existing user of our Website. They make it easier and more practical to return to our Website or interact with our services without having to sign in. Persistent cookies also help us recognize you when you visit a resource that belongs to our Website from another Website or app (such as advertisement) and helps us record information about your web browsing practices during the lifetime of the persistent cookie.

3. Cookies used

Necessary cookies:

These cookies are strictly necessary to ensure the proper functioning of our Website and the accessibility of our services (e.g. login functionality, load balancing, navigation, form filling). The Website cannot function properly without these cookies.

Preference cookies:

Preference cookies enable us to record and retrieve information that changes the way the Website behaves or looks, such as your preferred language, regional settings, as well as video and audio settings.

Statistics cookies:

Statistic cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously.

Marketing cookies:

Marketing cookies are used to track visitors as they browse our Website. Their purpose is to display ads that are relevant and engaging for the individual user and thereby more valuable for third-party publishers and advertisers.

Social media cookies:

Our Website incorporates functionality from third-party sites, including a number of social networks. These features may sometimes include scripts or other features that read and place cookies from these social networks on your device. These cookies can be used to personalize advertising messages. Although we have no access to these cookies, nor any control over these social networks, which are responsible for their own handling of cookies, or over the data they collect, including in the context of a data transfer outside the European Union when some of them are located in the United States, we have deemed it essential to mention them so that you have clear and complete information that their use may, if necessary, require that you give your consent. For additional information, please refer to the list of potential social network cookies below:

Facebook:

The following Facebook features may be integrated with our Website and may read or send Facebook cookies:
Sign in to Facebook (which allows the user to log in to their Facebook account and interact with our Website through that account);
Share on Facebook (which allows the user to share an item on Facebook with others)

Click here to read Facebook's privacy policy
Click here for information on Facebook cookies
Linkedin:

The following Linkedin features may be integrated with our Website and may read or send Linkedin cookies:
Sign in to Linkedin (which allows the user to log in to their Linkedin account and interact with our Website through that account);
Share on Linkedin (which allows the user to share an item on Linkedin with others)

Click here to read Linkedin’s privacy policy.
Click here for information on Linkedin cookies
Instagram:

The following Instagram features may be integrated with our Website and may read or send Instagram cookies:
Sign in to Instagram (which allows the user to log in to their Instagram account and interact with our Website through that account);
Share on Instagram (which allows the user to share an item on Instagram with others)

Click here to read Instagram’s privacy policy.
Click here for information on Instagram cookies
4. How to accept or decline the use of cookies

Every browser has a different procedure for managing cookies and preferences. This procedure is usually described in the help menu, and will help you decide how to configure cookies according to your preferences. Your choices may affect your Internet browsing experience and your ability to access certain services that require the use of cookies.

You have the option to configure your devices to accept all cookies, to notify you when a cookie is issued, or to refuse all cookies. This last option, however, may result in some personalized services not functioning properly and, as a result, you may not be able to take full advantage of all the features offered by the Website.

If you do not wish to receive cookies in general or want to enable only certain cookies, you can change your browser settings accordingly.

Instructions to this effect are provided on each browser’s website:
Microsoft Edge: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
Firefox : http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies
Safari : http://support.apple.com/kb/ht1677
Chrome : http://support.google.com/chrome/bin/answer.py

For any other browser not mentioned above, feel free to consult general cookie management help files that are available online.
You can also visit the following link for an overview of how to block or delete cookies on the most common browsers: https://www.allaboutcookies.org.

Contact us

For any questions or to obtain additional information concerning this Cookie Policy, please write to: compliance@planipret.com

Sign up for our alerts and receive one of the following:

  • Our Tip of the week, and/or
  • Our Monthly summary of our tips, and/or
  • 2-4 emails a year on major changes in the field, and/or
  • Renewal; 3 emails 8 months, 6 months, 3 months before the end of your mortgage loan, and/or
  • Tips and tricks for buyers; sequence of 24 emails over 24 weeks

In addition to receiving the information, you will have access to our calculators, our rates and our contact information.

Let us orchestrate the details of your mortgage!